Pros & Cons of Hiring a Virtual Assistant in the Philippines

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As a small business owner, you’re always looking for ways to optimize your operations and manage costs effectively. Hiring a virtual assistant (VA) from the Philippines is an increasingly popular option, offering a range of benefits while also presenting some challenges. Let’s explore what you need to know before making this decision.

Pros of Hiring a Virtual Assistant in the Philippines

Let’s first look at the brighter side. Here are some key benefits that a virtual assistant from the Philippines can bring to your small business:

1. Cost-Effective: One of the most appealing aspects is the cost efficiency. The cost of living in the Philippines is lower than in many Western countries, which means you can hire skilled VAs at a more affordable rate.

2. High English Level: The Philippines is known for its high level of English proficiency. This is a significant advantage when it comes to communication, especially in tasks that involve writing or speaking in English.

3. Willingness to Learn: Filipino VAs are often eager to acquire new skills and adapt to the specific needs of your business, showing a strong willingness to learn and grow professionally.

4. Frees Up Your Time: By delegating tasks to a VA, you can focus on core business activities. This can be especially beneficial for small businesses that need to maximize the efficiency of limited resources.

Cons of Hiring a Virtual Assistant in the Philippines

However, it’s also important to consider the potential downsides. Here are some challenges you might encounter when hiring a VA from the Philippines:

1. Training and Communication: High-quality results often require substantial initial training and clear, ongoing communication. Misunderstandings or inadequate training can lead to errors that are costly in terms of both time and resources.

2. Infrastructure Issues: Power interruptions and internet connectivity problems can be more common in the Philippines than in some other countries. This can lead to unexpected missed work and disruptions.

3. Hiring Challenges: Finding the right fit may take time. You may need to go through a process of hiring and possibly firing several VAs before finding one who meets your standards and understands your business needs.

4. Suitability for Tasks: Generally, VAs from the Philippines are more suited for administrative and less complex tasks initially. If you require advanced skills or specialized knowledge right away, it might take longer to find the right candidate.

Tips for Finding a Virtual Assistant in the Philippines

Finally, to help you navigate the process of finding a VA, here are some practical tips from our experience: 

1. Educational Background: Pay attention to their university degree and the ranking of the university they attended. This can be an indicator of their skill level, intelligence, and work ethic.

2. Red Flags: Be vigilant about red flags such as slow responses to hiring inquiries, poorly formatted emails, and disorganized resumes.

3. Location Matters: Consider the location of the VA. Those in larger cities like Manila or Cebu City often have more reliable internet and power infrastructure.

4. Clear Expectations: Be transparent about salary and job expectations. Prepare the work and any necessary training in advance to ensure that your VA can start contributing effectively as soon as they are hired.

Check out more tips on outsourcing overseas with our 5 Steps to Offshore Outsourcing article.


Hiring a virtual assistant from the Philippines can be a strategic move for small businesses looking to optimize their operations. By understanding both the advantages and potential drawbacks, you can make a more informed decision and set up a successful working relationship with your VA.

Looking to hire a virtual assistant from the Philippines? Sphere Services, with American and Australian founders, is here to help. We specialize in marketing and design outsourcing, and can guide you in finding the ideal VA for your business.

Contact us today for a free consultation.

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